client rights

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House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees, per Section 181.105 of the Health and Safety Code, to prominently post on their website and at any facility detailed instructions to enable a consumer to:

Submit a records request, contact the relevant state council, and file a formal consumer complaint.

• Step 1: Download and print this form: https://www2.texasattorneygeneral.gov/files/agency/hb300_auth_form.pdf
• Step 2: Once completed you may:
  • Send it to: Tiffany@TexasMindfulnessSolutions.com
  • Mail it to:
    Texas Mindfulness Solutions, LLC
    2601 Little Elm Pkwy Suite #1102
    Little Elm, TX 75068

Please note that according to TX law (see above) the facility/counselor from whom you are requesting records has 15 calendar days from the receipt of your request to comply.

-Ensure that you put what records you are requesting, and/or dates.

BHEC (Licensing & Conduct Complaints)    (512) 305-7700 | bhec.texas.gov    

File a complaint: bhec.texas.gov/file-a-complaint  

HHS Office for Civil Rights (federal HIPAA complaints)    1-800-368-1019 | hhs.gov/ocr/complaints  Texas HHSC (Texas health privacy complaints)    1-800-252-8154 | hhs.texas.gov  

Texas Dept. of Insurance (billing/insurance disputes)    1-800-252-3439 | tdi.texas.gov